Idea Store - Library charges & fines

Library charges & fines

Borrowing books, CDs and DVDs from Tower Hamlets Idea Stores & Libraries is free. However, there are charges for some services and fines charged for loaned items that are overdue. Reservations for Tower Hamlets CDs and DVDs are free, however there is a premium charge of £5.00 for each item reserved from outside the borough.

Your loans can be renewed via the Online Catalogue.

You can borrow up to 12 items for three weeks including a maximum of 4 audio visual items. If items are returned late you will have to pay a fine. Books may be renewed up to 5 times if there are no outstanding reservations attached; you can renew a DVD or CD only once. See below for more detailed fees and charges.

Please note that these fees & charges may be subject to change.

Books, CDs and CD-Roms

Loan of Books, CDs and CD-Roms - Free. You can borrow items for 3 weeks.
Fines, payable by adults aged 16 to 64 - 20p per day per item to a maximum of £10. Free to adults aged 65 and over.

DVDs

Loan of DVDs held within Tower Hamlets - Free. You can borrow items for 1 week.
Fines, payable by adults aged 16 to 64 - £1 per day per item to a maximum of £10. Free to adults aged 65 and over. 

Audio Visual Material Disclaimer Statement
While every effort is made to ensure that our CDs and DVDs are in good working order, users are responsible for checking that a CD or DVD is not damaged, and is compatible with their audio visual equipment, as Tower Hamlets Council will not accept responsibility for any damage caused.

Book Reservations / Requests

Reservations / Requests for stock held within the London Libraries Consortium (LLC) and collected from a Tower Hamlets Idea Store library - Free.
Please note, if the chosen collection library is outside of Tower Hamlets any reservation charges for that library will apply.
Premium Reservation Service - £5 per item for requests outside the LLC.
Charges payable by all adults.

Audio Visual Requests

Requests for stock held within Tower Hamlets - Free.
Premium Reservation Service - £5 per item for requests outside Tower Hamlets.
Charges payable by all adults.

Lost and Damaged Items

If you have lost or damaged an item that you have on loan, the following charges apply:
View the Charges Made for Lost Items PDF [30.46 KB] [1 page]

Internet access and computers

Internet access is free 
Printouts - A4 B&W 10p per sheet. A4 Colour 25p per sheet

Lost membership cards 

Children - 50p  
Adults - £1

Photocopies (self-service)

Photocopier cards - £1.00 per card
A4 Black & White - 10p per sheet 
A3 Black & White - 20p per sheet 
A4 Colour - £1.00 per sheet [available at Idea Store Bow]