Tablet Lending Service

Residents of Tower Hamlets who face digital exclusion are invited to express their interest in borrowing one of a limited number of tablet computers from Idea Store Whitechapel for up to 12 weeks in order to get online and improve their digital skills.

Important notice: As the pilot project is due to conclude on 31^st March, devices loaned after 31^st December will have a loan period shorter than 12 weeks.

To be eligible for our Tablet Lending service, you must: 

Be a Tower Hamlets resident
Be over 18 years old
Be from a low-income household
Have no access or insufficient access to a device, other than a smart phone
You must sign up to or be an existing member of the Idea Store

You will be asked to provide proof of eligibility.

What you'll need to bring:

Unemployed and in receipt of one of the following benefits:

Universal Credit (including means tested benefits such as Housing Benefit, Council Tax Reduction, Carers Allowance)
Job Seekers Allowance
Employment Support Allowance
Income Support
State pension

Proof of benefit:

a recent benefit award letter dated within the last 3 months or;
a bank statement dated within the last 3 months that shows receipt of benefit payment, (if the award letter is more than 3 months old or can’t be provided)

Low income - employed on a low wage:

Earning less than the London Living Wage of £11.95 per hour. If working full time (37.5 hours per week) earning a gross annual salary of £23,202.50 or less.

Proof of income:

Payslips (dated within last 3 months) or;
bank statements showing salary

Please complete the form below to register your interest in borrowing a device. A member of staff will get in touch with you to discuss the next steps when the scheme goes live.

If you have any questions...

Please speak to a member of staff at our Get Online – Go Digital drop-in sessions:

Wednesdays, 2.15 - 3.45pm
Idea Store Whitechapel