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Request for Reimbursement of Tuition Fees

If you are unable to take up your place on a course before it begins, a refund will only be given where you notify Idea Store Learning in writing at least two weeks before the start date of your course. An administration fee of £11 will be charged for processing your refund.

Where we close a course, you will be given a full refund. If we change the published details of a course, those learners for whom the course is no longer suitable will receive a full refund.

REFUNDS WILL NOT BE GIVEN IN ANY OTHER CIRCUMSTANCES

We will be making reimbursements direct to your bank account. Please provide your course and bank details below.

If you have made the original payment by card you can be reimbursed back to the card. Remember to check the box at the bottom of the form.

If you are making multiple claims, please list all your courses below and submit one form.
For example, Course Code: C3131, C4201, C4322, C0128
Course Title: Ballet Floor Barre, Ballet Beginners, Ballet Improvers, Spanish Intermediate

Processing payments may take up to 5 working weeks. We appreciate your patience.

If you are unsure which course you enrolled on, please log into your online account, Login (tribal-ebs.com), go to my enrolments and you will find the course code and title there.

This must be the card used for the original enrolment